VIP Manager User or Credential 'last validated' date is missing or blank
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VIP Manager User or Credential 'last validated' date is missing or blank

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Article ID: 251678

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Updated On:

Products

VIP Service

Issue/Introduction

The Last Validated date is blank for a user or a credential:

Resolution

Users and credentials are 2 separate entities in VIP Manager. The 'last validated' value is the timestamp of the last validation. A blank 'last validated' value indicates no validation events have been recorded. 

Helpful information:

  • Removing a user's credential does not affect the Last Validated of the user or credential.
  • Last Validated increments for a user and the VIP credential used for that validation. 
  • Using a temp security code created and used for a user increments the Last Validated for the user only.
  • Using a temp security code created and used for a credential user increments the Last Validated for the credential and the user.
  • Using a temp security code created and used for a credential-only validation (no user assignment) increments the Last Validated for the credential only.

Use VIP Manager 'end-user' reports to see when a credential is added or removed from a user, users are added or removed, etc The prefix of the request ID indicates how the operation was performed.

VIPMGR = VIP Manager
VIPSSP = SSP or My VIP portal
VIPLOGIN = VIP Login\Azure flow
9_9_2_0_w_10_255_1_141_3743547968 = VIP EG Version and IP. In this example, VIP EG. 9_9_2 indicates the VIP EG version, w indicated Windows (or L for Linux),  10_255_1_141 indicates the server's local IP, and location etc, 3743547968 = unique transaction identifier).
note: custom applications calling VIP Web Service APIs can create their own custom request ID.