Windows Programs and Feature showing Spectrum 10.4.2

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Spectrum was successfully upgraded to the most current version, but the old Spectrum component version 10.4.2 is still being displayed in the Control Panel --> Programs and Features.

Why the Spectrum upgrade did not remove the older version?

Environment

Release : Any Release

Component : Spectrum Core / SpectroSERVER

Resolution

Launch the Regedit.exe utility and go to:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SPECTRUM 10.4.2

Remove the SPECTRUM 10.4.2 folder

Stop SpectroSERVER and Archive Manager

Reboot server