The CA-wcc-services not starting while the CA-WCC starts fine.
UWCC
"CA-wcc-services" not starting
We reviewed the logs we can see that the collector was not able to connect to the Oracle database
INFO | jvm 1 | 2022/09/27 13:38:09 | 208 | at java.lang.Thread.run(Thread.java:821)
INFO | jvm 1 | 2022/09/27 13:38:09 | 208 | Caused by: oracle.net.ns.NetException: could not resolve the connect identifier "ORCL19"
INFO | jvm 1 | 2022/09/27 13:38:09 | 208 | at oracle.net.resolver.NameResolver.resolveName(NameResolver.java:179)
The connection.properties file was having a different password for collector when compared to WCC file
The issue was resolved by copying the WCC connection.properties to the collector connenction.properties