Software delivery task failed with exit code: 87

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

Software delivery task fails with the following error:

Software delivery task failed with exit code: 87

Environment

Release: 8.x

Cause

The failure is caused by incorrect character types in the command line, specifically the use of curly (smart) double quotes (“ ”) instead of straight double quotes (").

This commonly occurs when a command line or switch is copied from a word processor, PDF, email, or online document and then pasted directly into the software resource during package creation. These sources often auto-format quotation marks, which makes the command line invalid for execution.

Resolution

• Copy the command line from the failing task in the console.

• Paste the command line into a word processor or text editor to review it.

• Identify any curly double quotes (“ ”) in the command line switches.

• Edit the command line in the software resource by:

  • Deleting the curly quotes

  • Replacing them with straight double quotes (")

• Save the changes and re-run the software delivery task.