Switch to new License Types in Clarity

Products

• Clarity PPM On Premise

Issue/Introduction

Old License Types are still showing in Clarity - Administration - License Information after upgrade. How to get this to switch to new license types (i.e. Full, Restricted, Viewer)? 

Environment

Release : 16.x

Resolution

1. Check your properties.xml to see if license type is set (if it is skip this). If not:

Update CSA/properties.xml to have license type = new and restart the services

2. Run the database query:

update cmn_option_values set value = 'new' where option_id =

(select id from cmn_options where option_code = 'CMN_VIEW_LIC_TYPE');

commit

3. Once done, review the License Information portlet. It should be showing the correct new licenses. 

4. Spot check few resources to ensure things show correctly.