Unable to run Clarity patch install with Java error
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Unable to run Clarity patch install with Java error

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Article ID: 251480

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Unable to start the install script for a patch:

Error: Could not find or load main class org.apache.tools.ant.launch.Launcher
Caused by: java.lang.ClassNotFoundException: org.apache.tools.ant.launch.Launcher
EXIT_CODE = 1

Environment

Release : Any

Resolution

Antivirus software with policy on which processes are allowed was blocking the install process

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