Agent installation on Windows 2022

Products

• Workload Automation Agent

Issue/Introduction

We are trying install the 12.0 agent on Windows 2022 but it does not work with error :

Flexeraaxd$aaa: Windows DLL failed to load
 at Flexeraaxd.af(Unknown Source)
 at Flexeraaxd.aa(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
 at com.zerog.ia.installer.Main.main(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.zerog.lax.LAX.launch(Unknown Source)
 at com.zerog.lax.LAX.main(Unknown Source)

 

Environment

Release : 12.0

Component : Workload Automation System Agent

Resolution

The recommended solution is to Right Clique on the “Setup.exe” and then click “Properties”.

Then select “Run this program in compatibility mode for” and from the drop-down box, select the desired Windows OS.

You can consult the following documentation page for more information :

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-system-agent/12-0/troubleshooting/remote-execution.html#concept.dita_89008cbc-b5e6-4ca4-aa4c-8a1fa1555026

Running System Agent on latest Windows 2022 and above