Export to CSV Not Working For Modern Project Views
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Export to CSV Not Working For Modern Project Views

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Article ID: 251411

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Modern > Project List > Try to export any view

Unable to 'Export to CSV' views in the Modern UX.

 

Environment

Release : 16.0.3

Resolution

The HAR file shows:
{"resourceId":null,"httpStatus":"500","errorMessage":"API-1019 : Could not process the request due to internal error.","errorCode":"api.internalError"}

Review the APP log error:

ERROR 2022-09-29 06:50:23,044 [http-nio-8080-exec-1648] ppm.rest (clarity:user:session:PPM_REST_API) Exception processing request for resource [projects], query string [/projects?fields=t_it_priority%2Cname%2CbusinessOwner%2Ct_acctManager%2Ct_it_stage%2Ccode%2CstatusComment%2Ct_itstatus%2Ct_StatusAsOfDate%2CprojectManagementOffice%2Cmanager&filter=%28%28%28projectCategory+in+%28%27category101%27%2C%27category105%27%2C%27category301%27%2C%27category107%27%2C%27category303%27%29%29+and+%28obs_example_managing_group+in+%28%285003493%2C5005045%29%2C+%27UD%27%29%29+and+%28status+in+%280%2C1%2C2%2C5%2C6%2C8%29%29%29%29&limit=500&sort=t_it_priority+asc&tsvParams=%28workEffortUnit%3Dfte%29]
java.lang.StackOverflowError
 at java.base/java.util.regex.Pattern$GroupTail.match(Pattern.java:4863)

Remove the problematic column, and save the view.
Add the column back.