Symantec DLP integration failure on schema owner

Products

• Information Centric Analytics

Issue/Introduction

When using the New Connection Wizard (Admin > Integration > Data Sources > Choose Data Source | Symantec Data Loss Prevention) to create an integration with Symantec DLP, the following error is displayed on the Progress and Finish page:

The connection to the Symantec Data Loss Prevention database failed.

protect was passed in as the schema owner for Linked Server = RISKFABRIC_DLP_RISKFABRIC_<hostname>_PROTECT, which does not exist

Environment

Release : 6.6

Component : Symantec DLP Integration Pack

Resolution

When connecting to an Oracle database with only one PROTECT schema for the Symantec DLP database, no DLP Schema Owner should be specified under API Settings in the New Connection Wizard.

Removing the DLP Schema Owner name will resolve the error and enable the wizard to create the DLP linked server in SQL Server.