How to migrate monitoring between Enterprise Monitoring Points when defective device replaced with new one

Products

• AppNeta

Issue/Introduction

How to migrate monitoring between Enterprise Monitoring Points?

We are replacing our defective monitoring point from an RMA and need to move the delivery and experience paths to the new appliance.

Environment

Release : HW

Component : APPNeta RMA Cases

Cause

When replacing a defective Monitoring Point, or when aggregating monitoring from two or more Monitoring Points to a single higher capacity replacement.

As part of the migration process, the source Monitoring Point is deleted from AppNeta.

 

Resolution

This can also be performed after completing an RMA which a replacement appliance, and allow you to migrate the paths from the old appliance to the new device.  

After new device is online, follow below steps

1.  In AppNeta, navigate to Gear Icon > Manage Monitoring Points

2.  For the Monitoring Point you want to migrate from, select the Gear Icon (on the right)  > Migrate Monitoring

3.  In the Use as  field, select Source.

4. In the dropdown under the Replacement column, select the Monitoring Point you want to migrate to.

- The remaining fields in the Replacement column are filled in to show the default mapping between the source and replacement Monitoring Points and any potential migration problems are identified.

5.  In the Licensing section, add or move licenses to the replacement as required.

- Select Assign New Licenses  to use new licenses.
- Select Move From Source to move licenses from the source Monitoring Point.
- Select Advanced to override the automatic licensing.

6. In the Interface Mapping section, make changes to the automatic mapping as required.
-  The Launch Monitoring Point Web Admin link is available if you need to modify interfaces on the replacement.

7. Click Move Now to migrate monitoring from the source to the replacement.
- The migration to the replacement proceeds and the source Monitoring Point is deleted from AppNeta.

Additional Information

Additional documentation can be found here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/appneta/GA/appliance-overview/appliance-migrate-monitoring.html