The R3_IMPORT_CALENDAR function is failing: Automation Engine connection error

Products

• CA Automic Workload Automation - Automation Engine
• Automic Automation
• Automic SaaS
• CA Automic One Automation

Issue/Introduction

The R3_IMPORT_CALENDAR fails with the below error message

2022-09-20 11:29:33 - U02000005 Job 'JOBS.R3.IMPORT.CALE' with RunID '152104832' is to be started.
2022-09-20 11:29:33 - U02004018 The job was successfully interpreted.
2022-09-20 11:29:33             R3_IMPORT_CALENDAR CALENDAR_ID=AU,FOLDER=/JOBS.P34/CALENDAR,UC4_CALE=CALE.AU_BASE,UC4_KEYWORD=WORKINGDAYS,YEAR_FROM=2022,YEAR_TO=2040
2022-09-20 11:29:33 - U02004205 Automation Engine connection error
2022-09-20 11:29:33 - U02004025 Job-script execution was aborted.

Environment

Component: Automation Engine

Sub-Component: SAP Agent

Cause

The JCP certificate is not imported in the cacerts file of the Java used by the SAP agent.

Resolution

Import the certificate used by the SAP agent into the cacerts file of the Java used by the SAP agent. 

Example Command:  keytool -importcert  -file C:\Automic\AutomationEngine\cert\certifcate.crt  -alias <Alias used in the keystore>  -keystore "C:\Program Files\Java\jdk1.8.0_301\jre\lib\security\cacerts"