Downloading the Vision/Insight reports is failing

Products

• Automation Analytics & Intelligence

Issue/Introduction

Impossible to download the the Vision/Insight reports. The error message shows up.

This site can't be reached

The webpage at http://<servername>:8080/aai/api/jobs.csv?

fetch=name%...

.

.

.

might be temporarily down or it may have moved permanently to a new web address.

ERR_INVALID_RESPONSE

 

Environment

Release : 6.4.2

Component : AAI

Cause

Product defect

Resolution

This issue has been fixed in AAI v6.4.3

Release notes:

• Fixed an issue that prevented Vision reports from being downloaded as .csv files.

Reference:

https://docs.automic.com/documentation/webhelp/english/ALL/components/TERMA/latest/AAI%20Guides/Content/Release_Notes/NEW_APPROACH/Release_Notes_6_4_3.htm?tocpath=Release%20Notes%20%7C_____1