PAM 4.0.1: RDP / Web Portal connection is very slow after upgrade to PAM 4.0.1

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

RDP / Web Portal Connection is very slow after upgrade to Privileged Access Manager (a.k.a PAM ) 4.0.1.
It cofigured with Session Recording and very huge files in external storage, 40,000 over files.
This environment is AWS Appliance and External Storage configured on S3 buckets.

Environment

Release : 4.0.1 or so

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

reduce files within 10,000 or less as workaround.
The problem seems dpend on numbers of files.

Resolution

reduce files on external storage to another storage within 10,000 or less as workaround.
Also, customer should upgrade to PAM 4.1.1 which is changed for saved files path.