The alerts rules in Dollar universe are not working and there are no related messages in the universe log file to see where the problem is. How to debug the problem?
Release: All versions.
Component: Dollar Universe
How to activate the trace?
To activate the trace on a Dollar Universe, go to "Node Settings" on that node, then under the Logging section, change the "Main Log Level" variable :
To activate the trace on multiple servers, use the Package functionality, by choosing the "Add to package" option :
What are the options?
The powerful trace mechanism uses 3 sets of options :
The General log level
A general log level is a number : 0 (default value), 1 (for customer level), or 2 (for support or R&D purposes).
This log level enables a general behavior: the higher the number is, the more information will be in the log file.
The Categories
To focus on a specific feature or theme, enter a keyword, on a list of keywords separated with commas. Here is the complete list of categories
Feature/Theme |
Keyword |
OCI |
"OCI" |
ADMIN |
"ADMIN" |
SESSION |
"SESS" |
LOG_ALGO_COMM |
"NETWORK" |
LOG_ALGO_EXTAUTH |
"EXTAUTH" |
LOG_ALGO_SSL |
"SSL" |
LOG_ALGO_SSL_PROCESS |
"SSLPROC" |
LOG_ALGO_FT |
"FILETRANSFER" |
UNICAL_ALGO |
"UNICALC" |
ALGO_TA_PARSING |
"CALCTA" |
LOG_ALGO_IOSERVER |
"IOSERV" |
LOG_ALGO_CDJSERVER |
"CDJSERV" |
LOG_ALGO_LANSERVER |
"LANSERV" |
LOG_ALGO_CALSERVER |
"CALSERV" |
LOG_ALGO_SURAGENT |
"SURAGENT" |
LOG_ALGO_EXCAGENT |
"EXCAGENT" |
LOG_ALGO_BVSSERVER |
"BVSSERV" |
LOG_ALGO_BVSSERVER_LOCK |
"BVSLOCK" |
LOG_ALGO_PURGE |
"PURGE" |
LOG_ALGO_PURGE_X |
"PURGE_X" |
LOG_ALGO_PURGE_A |
"PURGE_A" |
LOG_ALGO_PURGE_I |
"PURGE_I" |
LOG_ALGO_PURGE_S |
"PURGE_S" |
LOG_ALGO_REORG |
"REORG" |
LOG_ALGO_IOAPI |
"IOAPI" |
LOG_ALGO_LICENSE |
"LICENSE" |
LOG_ALGO_JOBSTAT |
"JOBSTAT" |
LOG_ALGO_VERFILE |
"VERFILE" |
LOG_ALGO_LOCKS |
"LOCKS" |
LOG_ALGO_IO_SECURITY |
"SECURITY" |
LOG_ALGO_IO_REQUESTS |
"IOREQ" |
LOG_ALGO_IO_BRIDGE |
"IOBRIDGE" |
LOG_ALGO_IOSERVER_CDJDISPATCH |
"IODISPATCH_CDJ" |
LOG_ALGO_IOSERVER_ENGINES |
"IOENGINES" |
LOG_ALGO_IOSERVER_USER |
"IOUSER" |
LOG_ALGO_IOSERVER_ALERTMANAGER |
"IOALM" |
LOG_ALGO_IOSERVER_ALM_SESSION |
"IOALMSESS" |
LOG_ALGO_LONG_RUN_ALERT |
"LONGRUNALERT" |
LOG_ALGO_ALM_CRITERIA_FILTER |
"ALMFILTER" |
LOG_ALGO_IOSERVER_CRON |
"IOCRON" |
LOG_ALGO_IOSERVER_WTS |
"IOWTS" |
LOG_ALGO_IOSERVER_IDX |
"IOIDX" |
LOG_ALGO_IOSERVER_STATISTICS |
"IOSTAT" |
LOG_ALGO_IOSERVER_UXTRACE |
"UXTRACE" |
LOG_ALGO_IOSERVER_PATCH |
"IOPATCH" |
LOG_ALGO_IOSERVER_THREADS |
"IOTHREADS" |
LOG_ALGO_IOSERVER_EXT |
"IOEXT" |
LOG_ALGO_CDJSERVER_CONSO |
"CDJCONS" |
LOG_ALGO_IOSERVER_AUDITRAIL |
"IOAUDIT" |
LOG_ALGO_LANSERVER_SUBMIT |
"LANSUB" |
LOG_ALGO_IOSERVER_CLIENTS |
"IOCLI" |
LOG_ALGO_IOSERVER_MAIL |
"IOMAIL" |
LOG_ALGO_IOSERVER_NODEVARIABLE |
"IONODEVARIABLE" |
LOG_ALGO_SURAGENT_CYCLE |
"SURCYCLE" |
LOG_ALGO_IOSERVER_CACHE |
"IOCACHE" |
LOG_ALGO_IOSERVER_BVS |
"IOBVS" |
LOG_ALGO_IO_SPV_HPOM |
"IOSPVHPOM" |
LOG_ALGO_IO_SPV_SNMP |
"IOSPVSNMP" |
LOG_ALGO_UVMS_SYNC |
"IOSYNC" |
LOG_ALGO_UVMS_SYNC_FILE |
"SYNCFILE" |
LOG_ALGO_CDJSERVER_KEEPALIVE |
"CDJKEEP" |
LOG_ALGO_DQM |
"DQM_" |
LOG_ALGO_DQM_THRD |
"DQM_THR" |
LOG_ALGO_DQM_REQ |
"DQM_REQ" |
LOG_ALGO_DQM_SES |
"DQM_SES" |
LOG_ALGO_DQM_LOCK |
"DQM_LCK" |
LOG_ALGO_DQM_MONITOR |
"DQM_MNT" |
LOG_ALGO_DQM_SYNC |
"DQM_SYN" |
LOG_ALGO_DQM_STATUS |
"DQM_STA" |
LOG_ALGO_DQM_WAKEUP |
"DQM_WAK" |
LOG_ALGO_DQM_API |
"DQM_API" |
LOG_ALGO_DQM_COM |
"DQM_COM" |
LOG_ALGO_DQM_FIC |
"DQM_FIC" |
LOG_ALGO_DQM_FNC |
"DQM_FNC" |
LOG_ALGO_DQM_QUE |
"DQM_QUE" |
LOG_ALGO_DQM_BATCH |
"DQM_BCH" |
LOG_ALGO_EEP |
"EEPSERV" |
LOG_ALGO_EEP_JMS |
"EEP_JMS" |
LOG_ALGO_CAL_GET_OBJ |
"CALOBJ" |
LOG_ALGO_CALSERVER_CYCLE |
"CALCYCLE" |
LOG_ALGO_BVSSERVER_THREADS |
"BVSTHREADS" |
LOG_ALGO_BVSSERVER_CALC |
"BVSCALC" |
ALGO_ORD_MAIN |
"LAN_MAIN" |
LOG_ALGO_USER_SERVICES |
"WINUSER" |
LOG_ALGO_CMD |
"CMD" |
LOG_ALGO_NEW_FT |
"NEWFILETRANSFER" |
LOG_ALGO_FTP_TRACE |
"TRACEFTP" or U_TRC_STRFTP as a uproc variable |
LOG_ALGO_FTP_DEBUG |
"DEBUGFTP" or U_DEBUG_STRFTP as a uproc variable |
LOG_ALGO_SSH_TRACE |
"DEBUGSSH" or U_DEBUG_SSHFTP as a uproc variable |
For Dollar Universe Alerts problem diagnostics, select option 1,IOALM
This will set extra logging going to the log file to help locate the problem area.