Unable to see metrics for interfaces via metric viewer
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Unable to see metrics for interfaces via metric viewer

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Article ID: 250390

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When creating a metric view and then making it default for an interface it is not displayed in the golden metrics section of the device.

Environment

Release : 20.4
Component : UIM OPERATOR CONSOLE - interface metrics

Resolution

This is fixed with a post CU6 fix, and will be included in CU7.

1. Deploy ump_operatorconsole 20.48T2 (ump_operatorconsole-20.4.8-20230309.135751-355.zip) to the OC robot

2. Run the following query against the UIM database:

ALTER TABLE OCMETRICNAMEDVIEW
ADD master_id INT NULL

3. Make the following addition to your wasp.cfg on the OC server, and deactivate and activate the wasp probe:

            <interface_type_config>
                metric_descriptions = Utilization,AdminStatusPollable,AverageFrameSize,AverageFrameSizeIn,Bits,BytesIn,BytesOut,Errors,Discards
                probe_names = pollagent
                qos_names = QOS_INTERFACE_UTILIZATION,QOS_INTERFACE_AVERAGEFRAMESIZEIN,QOS_INTERFACE_AVERAGEFRAMESIZE,QOS_INTERFACE_ADMINSTATUSPOLLABLE,QOS_INTERFACE_BITS,QOS_INTERFACE_BYTESIN,QOS_INTERFACE_BYTESOUT,QOS_INTERFACE_ERRORS,QOS_INTERFACE_DISCARDS
            </interface_type_config>

This will be added to the following section, as a new section:

        <golden_metrices>
             <interface_type_config>


example:

        <golden_metrices>
            <interface_type_config>
                metric_descriptions = Utilization,AdminStatusPollable,AverageFrameSize,AverageFrameSizeIn,Bits,BytesIn,BytesOut,Errors,Discards
                probe_names = pollagent
                qos_names = QOS_INTERFACE_UTILIZATION,QOS_INTERFACE_AVERAGEFRAMESIZEIN,QOS_INTERFACE_AVERAGEFRAMESIZE,QOS_INTERFACE_ADMINSTATUSPOLLABLE,QOS_INTERFACE_BITS,QOS_INTERFACE_BYTESIN,QOS_INTERFACE_BYTESOUT,QOS_INTERFACE_ERRORS,QOS_INTERFACE_DISCARDS
            </interface_type_config>
            <device_type_config>
                metric_descriptions = Aggregate CPU Usage,Processor Queue Length,Memory Usage,Paging,Physical Memory Usage,Swap Memory Usage,Response Time,Utilization,Availability,Reachability
                probe_names = cdm,net_connect,rsp,pollagent
                qos_names = QOS_CPU_USAGE,QOS_MEMORY_PERC_USAGE,QOS_NET_CONNECT,QOS_PROC_QUEUE_LEN,QOS_MEMORY_PAGING,QOS_MEMORY_PHYSICAL_PERC,QOS_MEMORY_SWAP_PERC,QOS_MEMORY_USAGE,QOS_AVAILABILITY_AVAILABILITY,QOS_REACHABILITY_REACHABILITY,QOS_CPU_UTILIZATION,QOS_PHYSICALMEMORY_UTILIZATION
            </device_type_config>
        </golden_metrices>

You can update the metrics that you prefer there if you like, but I figured this would be a good starting point.  

You should be able to create specific interface metric views that will allow you to put that specific view for just that interface.

Attachments

ump_operatorconsole-20.4.8-20230309.135751-355_interfacefixT2_1678919718804.zip get_app