Spool - Printer Inactive
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Spool - Printer Inactive

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Article ID: 250313

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Updated On:

Products

Spool

Issue/Introduction

The client received the following messages:

285 on printer PRT1 - FTP client error for command FAPI_SCMD binary RC=2
285 on printer PRT1 - FCAI_ReturnCode=0 FCAI_ReasonCode=0x00000000       

Whereas, they were unable to restart the printer.

Environment

Release : 14.0

Component : Spool

Resolution

The password associated with the problem printer had been changed, and the Spool parameters did not reflect that change. 

The user reverted the password, to the FTPPASS parameter already set with the node, in the system, after which the job ran as usual.