Office 365 Securlet is stuck in a 'pending' status.

Products

• CASB Securlet SAAS

Issue/Introduction

• Trying to activate the Office 365 Securlet
• The Enable button for the Office 365 securlet is in “Request Pending"
• Cloud Management Portal has an error showing for the following entitlements
  • CASB Securlet SaaS
  • CASB Securlet IaaS

Resolution

If the symptoms in this case are true then open a case with Tech Support.