D:\Program Files\CA APM\Introscope10.7.0.45>jre\bin\java.exe -jar APM10.7.0HF84.jar
Initializing hotfix
First Error:
Error while executing the scenario
java.io.IOException: Cannot update JRE that is used to execute the hotfix: D:\Program Files\CA APM\Introscope10.7.0.45\jre
Second Error:
creating backup archive of D:\Program Files\CA APM\introscope\jre in D:\Program Files\CA APM\introscope\hotfix\10.7.0-HF84\jre6322103599915440316.tar
Building tar: D:\Program Files\CA APM\introscope\hotfix\10.7.0-HF84\jre6322103599915440316.tar
When creating tar entry
java.io.FileNotFoundException: D:\Program Files\CA APM\introscope\jre\bin\server\classes.jsa (The system cannot find the file specified)
Release : 10.7.0
Component : Introscope
We are getting the first error because we are using the JRE that is install with APM.
To install hotfix84, we need to have a separate JRE installed on your system.
Example command:
D:\Program Files\CA APM\Introscope10.7.0.45>"c:\<path to jre>\bin\java.exe" -jar APM10.7.0HF84.jar
For the second error:
We adjusted the permission and even made copy, but this did not help.
We made back up copy and then deleted the D:\Program Files\CA APM\introscope\jre\bin\server\classes.jsa and after this we are able to install the fix successfully.