Issue while patching Symantec Identity Manager 14.4.1 - Invalid patch folder path
Article ID: 250144
Updated On:
Products
Issue/Introduction
Hello Team,
We are using Symantec Identity Manager version 14.4.0 in our environment which is installed on Windows 2016 server.
While trying to deploy CP-Patch-Deployer tool to upgrade the version to 14.4.1 using CP-IM-1441 patch, we are getting this error:
FATAL error occurred. Cannot proceed further....
Invalid patch folder path: C:CACP-IM-1441CP-PATCH-DEPLOYER-TOOL-1441PatchDeployerTool Please verify value in CPDeployer.properties file.
Environment
Release : 14.4
Component :
Cause
When run on Windows, Patch Deployer Tool considers backslash (\) in a path to be an escape character, not a literal backslash.
There is no such problem on Linux as a path uses forward slash character (/)
Resolution
Please use double backslash (\\) as a path delimiter.
So the path from the above error should look like this in CPDeployer.properties file:
C:\\CA\\CP-IM-1441\\CP-PATCH-DEPLOYER-TOOL-1441\\PatchDeployerTool
Feedback
