“Non compatible” error during Automation Point patch installation
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“Non compatible” error during Automation Point patch installation


Article ID: 250122


Updated On:


Automation Point


Trying to install patch to Automation Point, but the setup program fails as it’s not compatible with the installed version.


Release: 11.7
Component: Automation Point


Patch for the wrong release. 


The error message from the screenshot in the description is correct behavior because patch is for Automation Point release 17.0 but the instance where this happened had Automation Point release 16.0. The correct approach on that situation will first upgrade to release 11.7 base, and after install patch

Additional Information

NOTE: Automation Point patches are cumulative which means that the latest patch contains all changes from prior patches, however, release should be the same one. Another note is that after base installation or patch installation we strongly recommend to restart the machine.