Some Secondary/Failover hub probes are showing down in IM.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

While reinstalling UIM 20.4 in the Secondary HA  some  probes are failing and turning red.Error below in Discovery server log pointed to issue;

EMS
Discovery_Server
Maintenance mode
Mon_config_Service
Qos_processor
Sla_engine
Udm_manager

Sep 14 18:05:28:123 [11656] Controller: Max. restarts reached for probe 'discovery_server' (command = <startup java>)
14 sep 2022 18:18:18,910 [main] FATAL com.nimsoft.discovery.server.probe.DiscoveryServerProbe - Error initializing probe: java.lang.RuntimeException: com.microsoft.sqlserver.jdbc.SQLServerException: The port number 1433,1433 is not valid.
14 sep 2022 18:18:18,912 [main] FATAL com.nimsoft.discovery.server.probe.DiscoveryServerProbe - java.lang.RuntimeException: com.microsoft.sqlserver.jdbc.SQLServerException: The port number 1433,1433 is not valid.
 at com.nimsoft.nis.db.DbUtils.determineDbProvider(DbUtils.java:45)
 at com.nimsoft.nis.db.DbConnectionSourceImpl.<init>(DbConnectionSourceImpl.java:27)
 at com.nimsoft.nis.dao.AbstractNisDao.<init>(AbstractNisDao.java:12)
 at com.nimsoft.nis.dao.CmBlacklistComputerSystemDao.<init>

Environment

Release : 20.4

Component :

Cause

Database server port was wrongly configured with two ports 1433.

Resolution

Corrected the port configuration to a single port 1433, and redeployed probes.