esxi host reboot alarm not generated through vmware probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are using vmware probe to monitor our VMWARE infrastructure.

Last week two ESXi host were powered off, and no alarm was generated.

The monitor we are using is the IsConnected, and the threshold is set to generate an alarm when the threshold is equal to 0.

Environment

Release : 20.4

Component : UIM - VMWARE

Cause

The IsConnected monitor has three possible values

0 - disconnected

1 - connected

2 - not Responding

When an ESXi host is powered off, the monitor will return 2 (not responding)

Resolution

The best approach here is to generate an alarm when the threshold is not equal to 1. That will cover both options (disconnected and not responding)