Unable to access remote control screen due to large screen resolution.
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Unable to access remote control screen due to large screen resolution.

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Article ID: 249784

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

Unable to get proper screen regulation once remote session is established.

Environment

Release : 14.5

Component : CA Client Automation

Resolution

Please review setting on the below window and uncheck Full Screen mode.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=2jAr23cPHKe0bEiK+cbj+w==

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