Unable to Export to CSV (custom object) using Created Date in the filter when exporting more than 500 rows.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When attempting to Export to CSV using Created Date in the filter it is unable to export the data.

Steps to Reproduce: 

1. Create Custom Object and API enable it.
2. Navigate to Modern UX -> Custom Objects.
3. Create 500+ instances.
4. Put a filter based on Created Date (Created Date = 9/7/22) and observe results are returned correctly.
5. Attempt to Export to CSV.
6. Let the background job complete and wait for bell notification to indicate export is done.
7. Click on the Bell and attempt to open the genarated file, notice it is empty.

Expected Results: It should export to CSV using Created Date since filter works properly if no export is performed

Actual Results: When attempting to Export to CSV the file is blank without any data.

Environment

Release : 16.0.3

Component : Clarity MUX UI Usability

Resolution

DE66524, Fixed 16.1.0.

Workaround: Use Is Beetween clause in the filter (Created Date = 9/7/22 To 9/7/22)