Department OBS browse for the Roadmap object doesn't return any data
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Department OBS browse for the Roadmap object doesn't return any data


Article ID: 249745


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


You try to create a process using a System Action with the Roadmap object to populate the Department OBS. When selecting the Browse button, the list is blank


Steps to Reproduce: 

  1. Log in to Classic view
  2. Go to Administration>>OBS
  3. Click the department OBS
  4. Verify Roadmap under Associated Objects
  5. If not click Add and add Roadmap
  6. Save and Return
  7. Go to Administration>>Processes
  8. Click New
  9. Enter required info
  10. Click Save and Continue
  11. Click Add Primary Object
  12. Select Roadmap as Object Type
  13. Click Save and Return
  14. Click on Start Step tab
  15. Enter required Info
  16. Click New under Actions
  17. Select System Action
  18. Click Next
  19. Under System Action, Select Set Department OBS for Action
  20. On the Department OBS field, click on the binoculars

Expected Results: See the list of Department OBS available

Actual Results: Shows 'There are no items to display'




Release : 16.0.1, 16.0.2, 16.0.3

Component : Clarity Process Management




DE66523 is fixed in 16.1.0

Workaround: If you know the department obs, you can start typing it in and the choices will appear