Unable to Test MQ services from Sandbox after the upgrade

Products

• Service Virtualization

Issue/Introduction

Unable to Test MQ services as encountering below exception while testing the MQ service in the sandbox registry although no changes were made to the service before the upgrade.

Additional Info:

General Info: SDPM2|RCDashboard.GetRCRNRDetails|INQ|9/2/2022 6:04:53 AM|CC6743133521006|XC3434A|SROC|SDP|84812
Metrics: INQ-sp_sel_user_in_user_group^1^0^0^1^INQ-dbo.usp_sel_callid_from_key^1^7^15^2^INQ-dbo.usp_sel_state_data2^1^8^16^2^CustomerProfileService.getCustomerProfile^5^20148^20187^2^
Attributes: WebURL^http://[server]:9100/CRPS/CustomerProfileService/V1^FailedInvoke^Service:CustomerProfileService, Webmethod: getCustomerProfile, error: Exception has been thrown by the target of an invocation.^WebURL^http://[server]:9100/CRPS/CustomerProfileService/V1^FailedInvoke^Service:CustomerProfileService, Webmethod: getCustomerProfile, error: Exception has been thrown by the target of an invocation.^
Errors: Error Information
--------------------
1) Exception Information
----------
Error Type :[company].ServicePortal.Architecture.SDPException
Message :Exception calling Web Service CustomerProfileService:getCustomerProfile. Message: The request channel timed out attempting to send after 00:00:20. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.
Error Code :5600
Severity Code :1
Source :Null
Stack trace

Environment

All supported DevTest releases.

Cause

Environmental.

Resolution

Restarting Queue Manager resolved the issue.