WCC Monitoring tab: Completed jobs show as still running
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WCC Monitoring tab: Completed jobs show as still running


Article ID: 249373


Updated On:


CA Workload Automation AE


Autosys jobs that have completed are still reported in the WCC Monitoring tab as being in a running state.


Release : 12.0

Component :  Workload Automation AE (AutoSys)


The recommended solution is to install the AutoSys CUM3 patch and patch followed the by the WCC CUM2.

Then clear the server cache to clean the collected data and recollect.


The AutoSys Workload Automation 12 SP1 CUM3 Patch number 99111412 for Linux is available under :



The WCC CUM2 patch : 12.0 SP1 CUMULATIVE PATCH 2 Patch number 99111527 for Workload Control Center is available under :



Please note the installation of the patches will not retrieve the status of jobs that are already collected.  This fix will get the status for jobs from the time the fix is applied.  If you wish to fix all the job's statuses, then you will have to clean all the collected data and re-collect the data.

You can consult the following documentation page for detailed information :


Look for "Clear the Server Cache" topic and you can clear the cache.