Rally Max character limit reached in rich text editor when using a template.

Products

• Rally SaaS

Issue/Introduction

When using a template created within Rally and trying to add text the following error message is given:

 

Maximum of 32.768 characters allowed
(including hidden formatting) 

 

Environment

Release : SAAS

Component : User Interface

Cause

Formatting such as underlining, bolding, or adding colors can cause the max character limit to be reached. 

Resolution

Limiting the amount or formatting used can help with limiting the amount of max character space being used.