Jaspersoft Custom Report Data Missing

Products

• Clarity PPM SaaS

Issue/Introduction

Data such as actuals, allocation, ETC is missing from a custom view report.

Data is also missing from a similar stock out-of-the-box report.

All the required jobs including the Load Data Warehouse job has ran and completed.

 

Environment

Release: All

Resolution

Check with the developer of the report to see what prerequisites are needed for the data to appear.

Check the SQL behind of the view/report to see if any additonal criteria is needed such as project or resource being inactive, preventing it from being reported.