Export to Excel header does not match with the row layout

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Export to Excel header does not match with the row layout when it contains an image in a multi-dimensional portlet.

Steps to Reproduce:

1. Create a portlet that has columns that look like these (multiple dimensions, exported image):
   
2. Export to Excel

Expected Results: Exported Excel has the same columns in the header than in any row.

Actual Results: Exported Excel has less columns in the header than in the result rows. The column that has has an image in the portlet is split into two columns (e.g.: the Green Checkbox, when exported to Excel, is now showing as two columns, "cs_green" and the actual green checkbox image). Export to Excel (Data Only) does not export the checkbox, so it does not observe this issue.

Environment

Release : 15.9.1

Component : Clarity Studio

Cause

DE66444

Resolution

This issue is fixed in Clarity 16.1.1.