How to completely remove any AV engine from CAS ?
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How to completely remove any AV engine from CAS ?

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Article ID: 249221

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Updated On:

Products

Content Analysis Software

Issue/Introduction

You want to remove antivirus engine on Content Analysis System that are currently running (e.g Kaspersky)

Despite removing license from entitlement portal, antivirus engine still persist. 

Resolution

The only way to remove ANY AV (e.g Kaspersky) is to factory default the unit.