sdgtw - SNOW integration is not working
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sdgtw - SNOW integration is not working


Article ID: 249106


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM)


sdgtw probe connection is working with SNOW. Validation is successful, however, the incident number is not getting assigned to the alerts generated in UIM.


Release : 20.3

Component : UIM - SDGTW


- The San Diego version of SNOW is not currently supported.


Unfortunately, San Diego is not on the current list of supported SNOW versions for the sdgtw therefore it's not officially tested nor supported.

Supported SNOW versions as of July 8, 2022.
Istanbul, Jakarta, Kingston, London, Madrid, New York, Orlando, Paris, Quebec, Rome.

Additional Information

Please feel free to open an enhancement request so others may vote on it.

How to open an enhancement request

Required ntevl commands to restart DHCP services