EEM errors when running wcc_config but it does complete requested task
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EEM errors when running wcc_config but it does complete requested task

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Article ID: 249040

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

We recently upgraded a WCC to version 12 and as part of that had re-pointed the WCC and Autosys schedulers to an EEM hosted on Windows.

When running the filter_jobtypes.sh utility, it gives errors contacting the EEM, though does filter the job types.  On the first server I encountered it on, it was displaying the current Windows EEM servers, and similar on others, but one server was still showing the older Linux based EEM servers that is co-hosted on our production WCC servers.

Unsure why the errors or why the old Linux WCC servers were showing up.

WCC version

# ./uejmver.sh
Product Name:        AutoSys Web UI
Copyright:           Copyright (c) 2020 Broadcom All rights reserved.
Release:             12.0
Service Pack:        01
Maintenance Level:   00
Build Number:        1142
Volume Label:        ae-webui-12.0.01-11-29
Platform:            Linux
#

 

Windows EEM: 12.6.0.5

# ./filter_jobtypes.sh -u user123 -p <password> -t "appedit" -r hdfs
log4j:WARN No appenders could be found for logger (com.ca.eiam.SafeCertificateReader).
log4j:WARN Please initialize the log4j system properly.
2022-07-19 00:16:35,785 [m_pethread] ERROR Network  - setNetworkParams - exception occurred calling IclUtil setConnTimeout
com.ca.itechnology.iclient.IclException: Unable to resolve host.
        at com.ca.itechnology.iclient.IclUtil.setConnTimeout(IclUtil.java:507)
        at com.ca.eiam.poz.Network.setNetworkParams(Network.java:385)
        at com.ca.eiam.poz.Network.submitEvent(Network.java:357)
        at com.ca.eiam.poz.PozFactory.submitEvent(PozFactory.java:2152)
        at com.ca.eiam.SafeEvent.submit(SafeEvent.java:133)
        at com.ca.eiam.SafeSAF.sendoutOldEvents(SafeSAF.java:608)
        at com.ca.eiam.SafeCache.processOldSafFiles(SafeCache.java:2736)
        at com.ca.eiam.SafeCache.access$3200(SafeCache.java:65)
        at com.ca.eiam.SafeCache$OutstandingEvtLoop.run(SafeCache.java:2365)
Caused by: java.net.UnknownHostException: host123,host234,host456: Name or service not known
        at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:929)
        at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1324)
        at java.net.InetAddress.getAllByName0(InetAddress.java:1277)
        at java.net.InetAddress.getAllByName(InetAddress.java:1193)
        at java.net.InetAddress.getAllByName(InetAddress.java:1127)
        at java.net.InetAddress.getByName(InetAddress.java:1077)
        at com.ca.itechnology.iclient.IclUtil.setConnTimeout(IclUtil.java:497)
        ... 8 more
2022-07-19 00:16:35,789 [m_pethread] ERROR Network  - setNetworkParams - exception occurred calling IclUtil setSOTimeout
com.ca.itechnology.iclient.IclException: Unable to resolve host.
... 

  Caused by: com.ca.itechnology.iclient.IclException: Unable to resolve iGateway for host: host123,host234,host456
        at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:218)
        at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:580)
        at com.ca.itechnology.iclient.Iclient.runMethod(Iclient.java:496)
        at com.ca.itechnology.iclient.IclEvent.submit(IclEvent.java:347)
        at com.ca.eiam.poz.Network.submitEvent(Network.java:358)
        at com.ca.eiam.poz.PozFactory.submitEvent(PozFactory.java:2152)
        ... 5 more
The following job types were removed successfully: hdfs
# cd ..
# ./uejmver.sh
Product Name:        AutoSys Web UI
Copyright:           Copyright (c) 2020 Broadcom All rights reserved.
Release:             12.0
Service Pack:        01
Maintenance Level:   00
Build Number:        1142
Volume Label:        ae-webui-12.0.01-11-29
Platform:            Linux
Currently Applied Patches
=========================
99111217
99111297
99111386
99111434

 

 

Environment

Release : 12.0

Component : WORKLOAD CONTROL CENTER

Resolution

Fixed in WCC 12.1