CCI_Remote service doesn't start automatically on new AP server

Products

• Automation Point

Issue/Introduction

Successfully installed Automation Point (AP) on a new Windows 2019 server, but the CCI_Remote service doesn't start automatically.
CCIRMTD.RC has been configured in the config tool, and it reports that CCI_REMOTE is installed.

Environment

Release : 11.7

Component : Automation Point

Resolution

The CCI_REMOTE service isnt started automatically at the first time install.
It's needed to go into Windows Services, start it manually and set it to Automatic start.