dcdebug not working

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

dcdebug page not working.  It was giving ERR_NAME_NOT_RESOLVED error when trying to bring up device information

Environment

Dx NetOps Performance Management 21.2.x

Resolution

To resolve we did the following:

1. cd /opt/CA/PerformanceCenter/
2. ./SsoConfig
3. Chose Performance Center > Remote Value
4. Updated Web Service Host as well as Web Site Host to be the fully qualified CAPC name
5. Changed the DA in the data source page to the fully qualified name