Short Hostname resolves from some PAM appliances but fails to resolve from other PAM appliances in the cluster.

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Short hostnames resolve only from some PAM appliances and fail to resolve for other appliances.  The fully qualified hostname is required on such PAM appliances.

 

 

Environment

Release : All PAM releases.

Component :

Cause

The PAM "Network Settings" screen needs "Domain Name" to be  corrected.

Resolution

Reapplying the "Domain Name" in the PAM "Network Settings" screen resolves the DNS resolution issue.

 

Additional Information

None.