When reviewing the report.xml on a Symantec Protection Engine (SPE) you note that the URL, CAICURL, and UrlReputation DefinitionDateTimes are all "NA".
<DefinitionDateTimeVersion>
<AntiVirus DefinitonDateTime="REDACTED" version="REDACTED"/>
<URL DefinitonDateTime="NA" version="NA"/>
<CAICURL DefinitonDateTime="NA" version="NA"/>
<UrlReputation DefinitonDateTime="NA" version="NA"/>
<InsightCacheRevocation DefinitonDateTime="NA" version="NA"/>
<InsightSettings DefinitonDateTime="NA" version="NA"/>
<InsightSymvt DefinitonDateTime="NA" version="NA"/>
</DefinitionDateTimeVersion>
Release : 8.2.1
Component :
As of SPE 8.2.1, SPE leverages the WebPulse technology for URL filtering and URL Reputation functionality. With WebPulse integration there are no definitions/signatures to download for URL filtering or URL reputation.
This is expected behavior and the SPE is working as designed.