GIM44336S - GIMJVREQ - javax.net.ssl.SSLException: java.net.SocketException: Read failed

Products

• Common Services
• COMMON SERVICES FOR Z/OS

Issue/Introduction

Running SMP/E RECEIVE ORDER (SMP/E Internet Service Retrieval) and getting the following error:

GIM44336S ** AN UNUSUAL CONDITION OCCURRED. GIMJVREQ - javax.net.ssl.SSLException: java.net.SocketException: Read failed  
GIM20501I    RECEIVE PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12. 

Environment

z/OS RECEIVE ORDER

Cause

Firewall was not permitting traffic to be exchanged.

To process a RECEIVE ORDER request, SMP/E assumes that you have network connectivity from your z/OS system to the following Broadcom servers:

• eapi.broadcom.com

This server is used to communicate between SMP/E and the Broadcom Order Server.

• rdownloads.broadcom.com

This server is used to download packages using HTTPS protocol.

Resolution

Add rule into the firewall for eapi.broadcom.com and rdownloads.broadcom.com.

Additional Information

Troubleshoot Your Network Configuration