Intelligent Updater is not supported on RHEL9

Products

• Endpoint Protection

Issue/Introduction

Running the Intelligent Updater script on RHEL9 triggers a console error stating that the uncompress executable is not present.

Environment

This is a known issue on RHEL9. While earlier RHEL releases provide the ncompress package in their standard repositories, it has been removed from the RHEL9 distribution.

Cause

The Intelligent Updater relies on the uncompress executable to extract definition data for the Agent. Without this tool, the script cannot complete the installation process successfully.

Resolution

The uncompress executable, part of the Ncompress package, has been removed from RHEL9 and is no longer available in official Red Hat repositories. To run the Intelligent Updater script, you must manually install a third-party version of uncompress. This is a requirement until an updated script that removes this dependency is released.

 

A compatibility update will be always available on the following page (Linux tab):

https://www.broadcom.com/support/security-center/definitions/download/detail?gid=sef

 

Additional Information

The uudecode executable, part of the sharutils package, may also be reported as missing. Since sharutils is an optional package in RHEL9, it might not be present on all systems. To install it, run: yum install sharutils