Understanding Anti-Spam Sender Notifications

Products

• Email Security.cloud

Issue/Introduction

No option is available to enable sender notifications for the anti-spam service.

Environment

ClientNet, Anti-Spam

Resolution

Sender notifications are intentionally disabled for the anti-spam service due to the high likelihood of spoofed sender addresses in spam messages. Enabling these notifications could result in:

1. A high volume of responses sent to legitimate email addresses (also known as backscatter).
2. Increased risk of our servers being blacklisted by other email service providers.