Robot deployments via OC Inventory and host-profiles.xml fail - PacketReader error, Connection Reset
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Robot deployments via OC Inventory and host-profiles.xml fail - PacketReader error, Connection Reset

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Article ID: 248560

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Robot deployments fails via OC Inventory and host-profiles.xml with either ADE 20.43 or 20.44.
This issue is seen with robot deployments under Primary or Secondary hubs  

Note this issue is NOT seen with ADE 20.42 and previous versions

Error in ADE log:
[Packet Reader for 10.250.210.41] INFO  PacketReader - PacketReader error, got exception.
com.hierynomus.protocol.transport.TransportException: java.net.SocketException: Connection reset
 at com.hierynomus.smbj.transport.tcp.direct.DirectTcpPacketReader.doRead(DirectTcpPacketReader.java:53) ~[smbj-0.8.0.jar:0.8.0]
 at com.hierynomus.smbj.transport.PacketReader.readPacket(PacketReader.java:69) ~[smbj-0.8.0.jar:0.8.0]
 at com.hierynomus.smbj.transport.PacketReader.run(PacketReader.java:47) [smbj-0.8.0.jar:0.8.0]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_262]
Caused by: java.net.SocketException: Connection reset

Environment

automated_deployment_engine, ADE, version 20.43 and 20.44

Resolution

Deploy automated_deployment_engine 20.45T1 (Attached to this KB) which is compatible with UIM 20.3 and 20.4 or Deploy  automated_deployment_engine 20.46 which is included in CU7

Contains a fix that resolves error:

PacketReader - PacketReader error, got exception.
SocketException: Connection reset

 

 

Attachments

automated_deployment_engine_v2-zip-20.45-T1_1680126576488.zip get_app