Whitelist IP address for accessing Web Isolation Cloud
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Whitelist IP address for accessing Web Isolation Cloud

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Article ID: 248514

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Updated On:

Products

Web Isolation Cloud

Issue/Introduction

  • Need to whitelist new IP address / subnet for accessing Web Isolation Cloud
  • Update the management access or user access ACL

Resolution

Open a Technical Support case to request changes to the ACL(s).

You will need to provide:

  • your Web Isolation Cloud tenant name
  • the IP address / subnet(s)
  • the ACL(s) to update (user access, management access, or both)

Additional Information

Web Isolation requires an explicit IP whitelisting. There is no option to allow unconditional (any) access to a Web Isolation tenant.