C1A0010E ALLOCATION ERROR RC=1708-0002, DDNAME=ACMROOT

Products

• Endevor

Issue/Introduction

getting this error in syslog

+09:51:06  C1A0010E  ALLOCATION ERROR RC=1708-0002, DDNAME=ACMROOT      
  +09:51:06  C1A0011E  IKJ56228I UTILITY DATA SET NOT IN CATALOG OR       
  CATALOG CAN NOT BE ACCESSED                                             
  +BC1PSERV: NTDRUTN QUERY    FAILED RC = 0004 FOR NAME/TOKEN #ENDEVOROP  
  TS                                                                      

Environment

Release : 18.0 and higher
Component : Endevor Software Change Manager

Cause

For the C1A0010E msg the first thing i would check is the C1DEFLTS table source you will see the following:
  C1DEFLTS TYPE=MAIN,                                           X
  ACCSTBL=,                       ACCESS SECURITY TABLE NAME    X
  ACMROOT='UPRFX.UQUAL.ACMROOT',  ACM ROOT DATA SET NAME        X
  ACMXREF='UPRFX.UQUAL.ACMXREF',  ACM XREF DATA SET NAME        X

Check to make sure the files defined to ACMROOT and ACMXREF have  been built and are available on the LPAR you are bringing Endevor up on.

Another thing to check is that your startup clist is pointing to the wrong libraries and therefore looking at the wrong c1deflts table."

Resolution

We were pointing to the wrong library for Endevor

 

The version of C1DEFLTS in HLQ.ENDEVOR.LINKLIB is the default version of the table.

When we start Endevor we reference the version in HLQ.ENDEVOR.ADMIN.LINKLIB(C1DEFLTS)

Pointing to the correct library to use the customised C1DEFLTS resolved the problem.