JRE libraries missing or not compatible XCOM Linux

Products

• XCOM Data Transport
• XCOM Data Transport - Linux PC

Issue/Introduction

Message "JRE libraries missing or not compatible" is received when trying to install/apply the latest fix for XCOM for Linux.

 

Environment

Release : 11.6

Component : XCOM Data Transport for Linux PC

Cause

Group "xcomadm" didn't have proper permissions to the following logs:

'CA_XCOM_Data_Transport_r11.6_SP01_(64-bit)_Install_07_26_xxxx_11_28_24.log'

and 

xcominstaller.log

Resolution

Provide the proper access to the installer logs. 

Additional Information

Enabling LAX_DEBUG=true to debug the installer can be helpful in determining what is causing the problem. For example:

export LAX_DEBUG=true

sh XCLX86_XCOMPATCH_r116xxxxx_64.bin > /tmp/debug.out 2>&1