The Path View Voice feature has been disabled on the source Sequencer

Products

• AppNeta

Issue/Introduction

When trying to run a voice test on AppNeta it fails with the following error:

   The Path View Voice feature has been disabled on the source Sequencer

   Change the source Sequencer configuration to enable this feature, and run test again

Environment

Release : 14.25.1

Component : AppNeta Default

Cause

Windows NMPs have the Voice Test configuration disabled by default.  This is done so as to not bind the ports that may conflict with existing softphone/UCaaS apps on the system.

Resolution

Enable During NMP Install

To enable Voice and Video tests during installation of the Windows NMP(s), you will need to pass configuration
    switches to the "appneta-nmp-for-xxxxxxxxxxxxx-windows-<version>.exe"
   
  /SIP=5060 (or alternate port in 5060-5080)
  /VideoSignalling=1720

Post Installation Enable

- Login to the Windows System

- Navigate to the AppNeta NMP Install folder
      cd "C:\Program Files\AppNeta\NativeMonitoringPoint\config\"

- Copy and rename seq.config.sample -to- seq.config

- Edit seq.config and uncomment the following two lines (set ports as necessary)

  STA SIP Port Number: 5060
  STA H.323 Port Number: 1720

Note: If the system is running a soft phone on 5060 or 5061 another port between 5060 - 5080 can be specified

- Restart the AppNeta NMP service or reboot for the settings to take effect

-or- reboot the system

When the NMP restarts this should now be enabled.