RAM Usage very high and increasing

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

 

Memory usage continues to increase on the PAM instance. It has been rebooted the instance several times, but after a while the memory was full again.
The following patches are installed on the instance.

CAPAM_4.0.2a
PAM_DISABLE_MULTI_THREAD
PAM_SUPPORT_SSH_DEBUG
CAPAM_3.4.3
CAPAM_3.3.2
CAPAM_3.2.7
CAPAM_3.2.4.05
CAPAM_3.2.4.02
CAPAM_3.2.4
CAPAM_3.1.4
CAPAM_3.1.2
CAPAM_3.1.1.06
CAPAM_3.1.1
CAPAM_3.0.2.24
CAPAM_3.0.2.17
CAPAM_3.0.2.01
CAPAM_3.0.2
CAPAM_3.0.1.09
CAPAM_3.0.1.04
CAPAM_3.0.1.02
CAPAM_3.0.1

 

Environment

Release : 4.0

Component :

Cause

Memory is more than 80% of capacity

 we need to reboot every 2 weeks as it is always increasing

Resolution

Looking at the atop logs everything appears to be normal, there are running the normal process, cspm mysql, jboss

There are 2 other processes that consume a lot of ram, are the containerd process 'utility appliances' from onepam.

12GbRAM is not enough and can cause problems 

The recommendation is to install 64Gb 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-0-2/installation-requirements.html

With 64Gb the memory usage is now 30%

Additional Information

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager/4-0-2/installation-requirements.html

With 64Gb the memory usage is now 30%