Identity Governance: insert HTML tags in email templates
Article ID: 248378
Updated On:
Products
CA Identity Suite
Issue/Introduction
How to send customized emails from Identity Governance that contain HTML tags?
You would like to insert a link to an external document within such emails but, unfortunately, the HTML tags inserted in the email templated are not interpreted, but rather shown as plain text.
Resolution
To add a clickable link to the e-mail template in Identity Governance:
Add lowercase HTML tags like those shown below that will contain the whole body of your e-mail:
<html><body>
${reviewerDisplayName} Example text${inboxLink}
<a href="LINK_TO_DOCUMENT">NAME_IT_SHOULD_DISPLAY</a>
</body></html>Feedback
Yes
No
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