Importing DMG file into Altiris does not show the tree
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Importing DMG file into Altiris does not show the tree

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Article ID: 248362

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

When acquiring the Mac .pkg file and dropping it on a Mac, the Disk Utility was then used to capture a DMG file and import the DMG file into the Software Releases on the Notification Server.  This process stopped working and so some testing was done with the packages which were Adobe.

Many problems were found with the DMG file and it was unknown if Apple had changed something.  The DMG file was then opened with 7-zip, and you should see the folders inside of it, and one of them will be .app.

Reference: How to Open a DMG file from Windows

Instead of seeing the following (example package):

This was seen:

NOTE: From the above it could not be determined if this was a corrupted DMG file but it was obvious that it would not work.

Environment

ITMS 8.x

Resolution

Adobe releases the .pkg files and these look like folders on a Windows system, but they are a single file on a Mac. 

Import the .zip file into the Software Resource screen.  When asked if you want to extract the Zip file choose NO:

The process then runs to Import the .zip file.  When it's done, check the box to add Command Lines (very important so there is less work to do later) and also drill inside the .zip file and choose the .app file for installation: