During the execution of LDAPSync a WARN message is displayed:
2022-06-02 17:44:03.100 [main] c.a.s.l.s.AESynchronizationStep WARN No LDAP user found, please verify LDAP credential or setting information.
After this WARN message all remaining users are set to inactive and removed from their Automation Engine user groups:
2022-06-02 17:44:04.331 [main] c.a.s.l.s.AESynchronizationStep INFO Sync user 'USER1/DEPARTMENT' (Group), remove from USRG.NAME [1/46] 2022-06-02 17:44:21.227 [main] c.a.s.l.s.AESynchronizationStep INFO Sync user 'USER2/DEPARTMENT' (Group), remove from USRG.NAME [2/46] 2022-06-02 17:44:31.895 [main] c.a.s.l.s.AESynchronizationStep INFO Sync user 'USER3/DEPARTMENT' (Group), remove from USRG.NAME [3/46]
Release : 2.3.x
Component : LDAPSYNC
Update to a fix version listed below or a newer version if available.
Article title: How to register to Broadcom Software Product updates and Critical Alerts --> https://knowledge.broadcom.com/external/article?articleId=133819
LDAPSync 2.3.5 HF1 - Available
Public short description EN:
LDAP users disabled due to connection issues
Public description EN:
An issue has been solved where, due to LDAP connection issues, existing users got disabled during LDAP-sync run.