Upgrading Symantec Installation Manager without an internet connection

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

What is needed in order to update Symantec Installation Manager (SIM) on systems without an internet connection?

Environment

ITMS 8.x

Resolution

First, run the Symantec Installation Manager on a Notification Server (NS) with an internet connection, and upgrade SIM if needed. After the upgrade completes, copy the installer (symantecinstallationmanagersetup.exe) and symantec_v2.pl.xml.zip from production system and then proceeded to upgrade SIM.

The files should be copied from and to the following location: ..\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris

Additional Information

Updating an Installation Package for Offline Installation

Creating and Installing an Offline Installation Package